Do I need an appointment to get a repair done?
Repairs are best done by appointment. However, we understand that some repairs need immediate attention before the problem gets worse. Please contact us for an appointment or to find out how quickly we can have someone come to you.
Do you repair all household appliances?
We repair all household appliances to the best of our ability. Our appliance repair typically has to do with the dryer, washing machine, stove, or refrigerator. However, we can offer help where there are other issues. For more details, please give us a call.
Do you repair heating and air conditioning units?
No. A licensed HVAC technician is the person you would need to contact.
Do you provide appliance repair for appliances still under manufacturer’s warranty?
Yes! We are certified by all major appliance companies to provide appliance repair and they refer the local repairs to us in many cases.
Does your appliance service travel to my area?
We travel throughout the Silicon Valley, including Sunnyvale, Palo Alto, San Jose and Cupertino, but there are places that might be a little bit too far for us to go. If you feel you may be too far away, please contact us so we can let you know if we can service you or not.
Do you work on older appliances?
We can do our best with older appliances, but we want our customers to understand how the industry works. There comes a time when we cannot get parts for certain older units anymore. We will do our absolute best to repair your unit, but we will also be honest with you when we simply do not have the parts to do a proper repair.
How much does it cost?
Repairs are priced based on labor hours and the parts that were used. We offer fair rates in both areas and cannot give you a fair indication of how much something will cost until we've seen the appliance. Even then, the price is not final until we are done with the job.
If we've left anything out, please feel free to contact us. We want you to get the service you need, when you need it.